USO PRIVACY POLICY

The United Service Organizations, Inc. (“USO”) is committed to protecting the privacy of visitors and registered users (collectively, “users”) of our websites. We want to ensure that our users understand the types of information that the USO collects, the ways in which the USO uses and protects that information, and the choices that they have about the collection and use of their information. Accordingly, we have created this Privacy Policy to communicate our practices regarding the collection and dissemination of: (1) personally identifiable information that can be linked to a specific individual (such as a name or mailing address), and (2) any other information provided to us by users of our websites.

In this Privacy Policy, the terms “we,” “us,” and “our” refer to the USO. The terms “you,” and “your” refer to both visitors and registered users of the USO Websites (as defined below).

To assist you in reviewing our Privacy Policy, we have divided it into the following topics:

Application of the Privacy Policy:

This Privacy Policy applies to the following websites: http://www.uso.org (and each sub-domain associated with this URL), and other websites operated by or for the USO (collectively, the “USO Websites”), including, but not limited to, USOmoments.org. The USO’s Chartered Centers are organized as independent nonprofit corporations and have their own privacy policies, which you should consult when visiting their respective websites. This Privacy Policy does not apply to other websites that may be accessible through the USO Websites, or to the practices of individuals or entities that the USO does not control, manage, and/or employ. The USO Websites may contain links to other websites that are operated by third parties, including, but not limited to, third-party websites that may display the name, trademarks, service marks, and logos of the USO. Before using any services or programs offered by these third-party websites, it is important for you to review their separate privacy policies to learn how they collect and use information about you. In order to fully understand your rights, we encourage you to read this Privacy Policy, as well as our Terms Of Use.

Changes to the Privacy Policy:

The USO is continually adopting new technologies to improve the services and programs offered by the USO Websites. Consequently, this Privacy Policy is subject to change and the USO reserves the right to update it at any time and without notice. Changes to the Privacy Policy will be posted here, so we encourage you to review the Privacy Policy from time-to-time. All changes to the Privacy Policy will be effective immediately upon posting.

Acceptance of the Privacy Policy:

By using the USO Websites, you expressly consent to the use and disclosure of information as outlined in this Privacy Policy. By submitting any of your personally identifying information to us, you are agreeing that the USO may use such Personal Information (as defined below) in accordance with this Privacy Policy. Your continued use of the USO Websites after the effective date of any changes to the Privacy Policy shall be deemed to be your consent to the modified terms.

Types of Information that the USO Collects and Uses:

When you visit the USO Websites, we may collect two types of information about you:

  1. Personal Information
  2. Aggregate Information.

Personal Information:
“Personal Information” is information that you provide to the USO that personally identifies you, such as your name, mailing address, zip code, telephone number, email address, billing information, or other data that can be reasonably linked to a specific individual by the USO. Personal Information is only collected online when you voluntarily submit non-public, personally identifiable information to the USO Websites, such as when you request information from the USO, donate to or purchase products from the USO, register to volunteer at a USO Center, or other similar communications and activities. Personal Information does not include any information that is posted or sent by or to you in any public forum (such as a message board, blog, or social networking service like Facebook or Twitter). Participation in these public forums requires the public release and dissemination of personally identifiable information, and therefore, the USO cannot commit to treating such information confidentially in the same manner that it treats other Personal Information under this Privacy Policy. Participation in these public forums is voluntary, your consent to certain terms is often required before use is allowed, and you control what personally identifiable Information may be disclosed to others. In order to avoid your personally identifiable information from being gathered and used by third parties for unsolicited, inappropriate, or harmful purposes, the USO advises that you exercise caution about posting such sensitive information to blogs, message boards, or other public forums.

Aggregate Information:
“Aggregate Information” is non-personally identifiable information that is recorded about you so that it no longer reflects or references an individually identifiable user. Aggregate Information is used in a collective manner, and this compiled data does not allow us to personally identify any specific user. When you visit the USO Websites, we automatically collect Aggregate Information about your visit. Gathering this data helps us evaluate how the USO Websites are being used. Aggregate Information allows us to adjust the content of the USO Websites to make it more relevant to our users. The collection of Aggregate Information may be done by the use of cookies by the USO and its third-party service providers. In particular, the USO collects an IP Address from each user of the USO Websites, which is a number that is automatically assigned to your computer when you use the Internet. Except with respect to your e-commerce activities on the USO Websites (for example, making an online donation or purchasing products from the USO), IP Addresses are not linked to Personal Information. We may share Aggregate Information with our sponsors, service providers, the media, or other third parties in order to disseminate information, and otherwise advance the goals of our Mission.

Use of Personal Information by the USO:

We do not use the USO Websites to collect any Personal Information about you, other than what you elect to provide voluntarily. You do not need to give us any Personal Information about yourself in order to access most of the USO Websites. You can visit the USO Websites, read our publications, and learn about our Mission and activities on an anonymous basis. In order to utilize certain features of the USO Websites or receive information from the USO, you may choose to provide Personal Information. If you do submit Personal Information to us, we will use that Personal Information for the purposes for which it was submitted. Generally, our uses of Personal Information collected online include responding to user inquiries about volunteering time to the USO, assisting users in making a donation to the USO or in purchasing a product from the USO, or providing information to users, such as newsletters, magazines, and other publications or marketing communications. We may use such voluntarily provided Personal Information to improve our understanding of your interests, to expand our services, or to contact you for future support, either by email, postal mail, telephone, or short message service (“SMS”). We may collect demographic information from other sources to help us learn more about user characteristics and needs. We may also use your Personal Information in other ways, such as to contact you about other USO activities and/or fundraising campaigns, or as otherwise disclosed to you at the point of collection. We may also use your name, postal delivery information, and telephone number to contact you offline. If you do not wish for the USO to use your Personal Information to contact you offline, or if you do not wish to receive marketing communications from the USO, you can opt out at any time. Please send a request by email to: info@uso.org, or by postal mail to: USO, Attention: Donor Services, P.O. Box 96322, Washington, DC 20090-6322. Please include your full name, mailing address, and telephone number in your opt-out request. You should stop receiving these communications about twelve (12) weeks from the date of your opt-out request.

Sharing of Personal Information by the USO:

The USO takes seriously its commitment to safeguard your Personal Information. We do not sell or rent any Personal Information to telemarketers or mailing list brokers. The USO may need to share Personal Information with third parties in limited circumstances. For example, the USO uses third-party vendors to provide certain administrative services on the USO Websites and in offline business operations. The Personal Information that you submit on the USO Websites may be provided to those approved vendors on a confidential basis so that those vendors can provide services (such as maintaining our database, sending email updates, facilitating fundraising activities, or processing credit card transactions) on our behalf. We will require any approved vendor to whom we release your Personal Information to hold such information in strict confidence. While we believe these companies will treat your Personal information responsibly, we do not own or control them and cannot guarantee your privacy. Periodically, we may share Personal Information, such as your name and mailing address, with specifically selected nonprofit organizations in “list exchanges” conducted by the USO and these organizations for the purpose of enlisting potential new donors. This means that you may receive communications from other nonprofit groups that have agreed to participate in list exchanges with the USO, subject to approval of the USO. If you do not wish to be included in such list exchanges, you may opt out at any time. Please send a request by email to: info@uso.org, or by postal mail to: USO, Attention: Donor Services, P.O. Box 96322, Washington, DC 20090-6322. Please include your full name and mailing address in your opt-out request.

From time-to-time, we may also share your name and mailing address with certain direct marketing companies so that they may contact you about products, services, or offers that we think would be of interest to you. If you do not wish for the USO to share your Personal Information with these direct marketing companies, you can opt out at any time. Please send a request by email to: info@uso.org, or by postal mail to: USO, Attention: Donor Services, P.O. Box 96322, Washington, DC 20090-6322. Please include your full name and mailing address in your opt-out request. Occasionally, we may be required to release Personal Information or Aggregate Information in response to a valid court order, subpoena, government investigation, or as otherwise required by law, or to enforce the Terms of Use applicable to the USO Websites, or if we reasonably believe that you have committed unlawful acts or acts that may endanger the health or safety of another user or the general public. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain Personal Information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and/or our organization.

We also reserve the right to share, assign, or transfer your Personal Information to any of our affiliates or any successor in interest to our organization by merger, reorganization, or operation of law.

Other than as described in this Privacy Policy, or as may be necessary to protect the rights, property and safety of our organization or others, or as may be necessary to comply with applicable law, the USO will not give or sell the Personal Information that you provide online.

Use of Financial Information by the USO:

If you choose to make an online donation or purchase merchandise from the USO, you will have to provide your credit or debit card billing information, including your card number and expiration date. This information is collected and transferred over the Internet using Secure Socket Layer (SSL) encryption technology to our secure server. If you are making a donation or purchase from the USO, the credit or debit card information that you provide at the time of donation or purchase is used only to process your donation or purchase, and will not be used or stored by USO for any other purposes. To process recurring sustainer donations, credit or debit card information or other digital payment processing information will be used and stored.

Use of Email Address by the USO:

The USO does not collect your email address online unless you voluntarily submit it via a form on the USO Websites. When you donate to the USO, you will be asked to supply your email address. Your email address is only available to the USO employees who manage this information for purposes of contacting you or responding to user requests, and to contracted vendors for purposes of providing services relating to our communications with you.
We may use your email address to send you information about the USO (such as news and events, special programs, and fundraising campaigns). From time-to-time, we may also send out email messages that might include information about like-minded organizations and companies, but we do not provide these entities with access to any Personal Information that you have submitted to us. The USO complies with the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act of 2003. All marketing email messages from the USO tell you how to stop receiving them, and contain a link to unsubscribe from USO email. You may subscribe or unsubscribe to USO email at any time. Click here to unsubscribe from USO email online, or send postal mail to: USO, Attention: Donor Services/Unsubscribe, P.O. Box 96322, Washington, DC 20090-6322.

How to Update or Change Your Personal Information:

The USO wants your Personal Information to be accurate and complete. To update or change your Personal Information, send your updated Personal Information by email to: info@uso.org, or by postal mail to: USO, Attention: Donor Services, P.O. Box 96322, Washington, DC 20090-6322.

California Privacy Rights:

If you are a resident of California, you are entitled to request the following information, which we will provide to you free of charge: (1) a list of the types of Personal Information that we disclosed to third parties for direct marketing purposes in the preceding calendar year; and (2) the names and addresses of all third parties that received Personal Information in these categories from us in the preceding calendar year, and examples of the products and/or services marketed by these businesses. Please direct your request for these types of information by email to: info@uso.org, or by postal mail to:** USO, Attention: Donor Services, P.O. Box 96322, Washington, DC 20090-6322**.

Collection of Information from Children:

The USO Websites are not designed specifically for children, and the USO does not intentionally collect Personal Information from or knowingly market to children under the age of 13. If we discover that we have inadvertently collected Personal Information from a person under the age of 13, we will delete such information as quickly as reasonably practicable. In the event that you become aware of a child under the age of 13 posting Personal Information to USO Websites without verifiable consent from a parent or guardian, please contact USO by email to: info@uso.org, or by postal mail to: USO, Attention: Donor Services, P.O. Box 96322, Washington, DC 20090-6322.

Tell-A-Friend and Email This Page Services:

If you elect to use one of our sharing services to inform a friend about an article, image, or other feature of the USO Websites, we will ask you for your friend’s name and email address. The USO will automatically send the friend a one-time email communication welcoming them to the USO. Please know that the USO will only store this information to send an introductory email and for analytical purposes. The email address will not be added to any USO email list. Your friend may request the removal of his or her name and email address from the USO database at any time by email to: info@uso.org, or by postal mail to: USO, Attention: Donor Services, P.O. Box 96322, Washington, DC 20090-6322.

Submitting Messages and Stories to the USO:

For information about our policies regarding the use of messages of support, stories, photographs, and other submissions that you make to the USO, please refer to our Terms of Use.

Use of “Cookies”:

The USO Websites may use “cookies” and similar means to collect Aggregate Information to enhance your experience while using the USO Websites. As discussed above, Aggregate Information does not identify any individual person. We may use or disclose Aggregate Information for any purpose. A cookie is a small text file that is placed on your computer’s hard drive by a webpage server. Cookies are uniquely assigned to you, and are designed to be read only by a webpage server in the domain that issued the cookie to you. Cookies are also used to make web-surfing easier by performing certain functions, such as recognizing personal preferences, saving your passwords, and temporarily storing session information and past activity in order to provide better service and easier access when you return to the USO Websites. Cookies do not allow us to identify you by name, email address, or other personally identifiable information. We use cookies primarily to identify returning users, understand user demographics, and make your experience on the USO Websites more relevant and convenient. We use third-party advertising companies to create and distribute advertising on our behalf. These companies may also employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. An action tag is an image file contained in an advertisement or other content that indicates when the ad or the content has loaded onto a user’s screen. Any information these third parties collect via cookies and action tags is anonymous, unless there is a premium award associated with the donation or the USO is otherwise required to confirm donation activity to the referring third party. If you would prefer not to allow cookies to be placed on your computer, you should change the settings on your Internet browser so that it will not accept cookies, or so that it will notify you whenever a website is trying to use cookies. If you choose not to allow cookies, however, you may not be able to fully experience the interactive features of the USO Websites or other websites that you visit, and it is possible that some aspects of the USO Websites may not function properly when you access them. If you disable cookies, you will still be able to visit most USO Websites on an anonymous basis, just as you have in the past.

How the USO Secures Personal Information You Submit Online:

The USO Websites have security measures in place to protect against the loss, misuse, and alteration of the information under our control. The USO uses commercially reasonable safeguards to ensure the security and privacy of the Personal Information that you provide to us, and tailors these protections to the sensitivity of the type of Personal Information gathered. The USO uses commercially reasonable efforts to ensure that any third parties to whom it may transfer any Personal Information have knowledge of this Privacy Policy and provide sufficient protection of such Personal Information. The USO requires that a secure session be established using Secure Socket Layer (SSL) when you submit Personal Information to us through your use of the USO Websites to enter credit or debit card information for payment or a donation, and visit particular pages on the USO Websites. The USO uses Payment Card Industry Data Security Standard (PCI DSS) compliant practices when handling user credit or debit card information on the USO Websites. The USO only uses accredited digital certificate signers on the USO Websites. The USO takes the following steps to secure the Personal Information that we collect online:

  • We use technical access control procedures, including, but not limited to: industry standard Secure Socket Layer (SSL) technology, encryption, network firewalls, and password protections.
  • We adhere to PCI DSS compliant practices.
  • We only provide Personal Information to authorized employees and agents who require it to perform their professional assignments.
  • We regularly back up the information that we collect online to insure against loss.
  • We routinely assess our security procedures to assure personnel and technical compliance. Personal Information stored on the USO Websites will be collected, stored, and processed in the United States of America.

While we follow generally accepted industry standards to protect the Personal Information submitted to us, no method of transmission over the Internet, or method of electronic storage, is 100 percent secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links to other websites that are included on the USO Websites do not imply an endorsement of the materials disseminated at those websites, nor does the existence of a link to another website imply that the organization or person publishing at that website endorses any of the materials at the USO Websites. Links to other websites are provided by the USO as a convenience to its users. The USO is not responsible for materials contained at any website linked to the USO Websites. If you visit the websites of any of our partners, please consult their respective privacy policies. Our Privacy Policy applies only to your use of the USO Websites. We do not disclose personally identifiable information to those operating linked websites and we are not responsible for their privacy practices.

Privacy Policy Claims:

The USO has designated a Privacy Manager who is responsible for ensuring USO’s online compliance with this Privacy Policy. If you have a claim regarding our compliance with this Privacy Policy, you can contact our Privacy Manager by email at: info@uso.org, or by postal mail to: USO, Attention: Donor Services, P.O. Box 96322, Washington, DC 20090-6322. Please provide a detailed description of your claim to allow our Privacy Manager to fully investigate any issue that you have and respond promptly to you.

For More Information:

If you have any questions about this Privacy Policy or the privacy practices of the USO Websites, please contact the USO by:
Email: info@uso.org

Telephone: 703-908-6400
Postal Mail:
USO
Attention: Donor Services
P.O. Box 96322
Washington, DC 20090-6322

For more information about online privacy issues generally, we encourage you to visit the Federal Trade Commission website at
http://www.ftc.gov or
http://www.usa.gov/topics/family/privacy-protection/online.shtml.

LAST UPDATED: February 1st 2016

USO TERMS OF USE

Thank you for visiting the website of the United Service Organizations, Inc. (“USO”). Please review the following terms and conditions (collectively, “Terms of Use”) carefully. These Terms of Use are a legally binding contract between you and the USO, pertaining to the access and use of any and all information, content, media, printed materials, “online” or other electronic documentation, products, and services available from http://www.uso.org (and each sub-domain associated with this URL), and all other websites operated by or for the USO (collectively, the “USO Websites”).

In these Terms of Use, the terms “we,” “us,” and “our” refer to USO. The terms “you,” and “your” refer to both visitors and registered users (collectively, “users”) of the USO Websites.

To assist you in reviewing these Terms of Use, we have divided them into the following topics:

Application of Terms of Use

These Terms of Use apply to your use of all of the USO Websites. Accessing the USO Websites, in any manner, whether automated or otherwise, constitutes use of the USO Websites. USO’s Chartered Centers are organized as independent nonprofit corporations and have their own terms of use, which you should consult when visiting their respective websites.

In order to fully understand your rights, we encourage you to read our Privacy Policy, which governs the collection, use, retention, and disclosure of information we gather from the USO Websites, in addition to these Terms of Use.

Changes to Terms of Use

The USO reserves the right to modify these Terms of Use at any time, for any reason, with or without notice. Changes to the Terms of Use will be posted here, so we encourage you to review these Terms of Use from time-to-time. All changes to the Terms of Use will be effective immediately upon posting.

Acceptance of Terms of Use

By using the USO Websites, you are agreeing to be bound by all of the terms and conditions contained in these Terms of Use. The USO Websites are offered to you free of charge on the express condition that you accept, without modification, and abide by these Terms of Use. Your access and use of the USO Websites is conditioned upon your sustained compliance with these Terms of Use. Your continued use of the USO Websites after the effective date of any changes to these Terms of Use shall be deemed to be your consent to the modified terms.

Restrictions on Use of Materials on USO Websites

Unless otherwise indicated, the USO (or our licensors or affiliates) holds the copyright to the USO Websites and all of the materials contained therein, including, but not limited to, the information, content, documents, articles, photographs, images, text, graphics, logos, icons, sound recordings, tutorials, toolkits, audio/visual clips, design, and layout. In addition, the USO owns all of the trademarks, logos, service marks, and slogans (collectively, the “USO Marks”) used and displayed on the USO Websites, unless otherwise noted.

Except as expressly permitted herein, no materials from the USO Websites (including, without limitation, the USO Marks), may be copied, reproduced, displayed, republished, downloaded, posted, digitized, translated, modified, transmitted, distributed, commercially exploited, or otherwise used in any form, or by any means, without the express, written consent of the USO. Any unauthorized use of any materials contained on the USO Websites may violate copyright, trademark, and other laws. The USO retains all rights not expressly granted, and nothing in these Terms of Use constitutes a waiver of any rights under intellectual property laws or any other federal, state, or local law, regulation, ordinance, or treaty. In addition, nothing in these Terms of Use should be construed as conferring by implication, estoppel, or otherwise, any license or right under or to any intellectual property right, including, but not limited to, any copyright, trademark, service mark, or patent of the USO or any third party.

The USO will allow you to view and print certain materials, including information, documents, articles, volunteer tutorials, and fundraising toolkits, located on the USO Websites for your personal use, but not for any for-profit or commercial activities or purposes or resale, provided that:

A. the printed materials must retain any copyright, intellectual property, proprietary, or other notices or disclaimers contained in the original materials;

B. you must give attribution to the USO and, if possible, provide a reference to the USO’s homepage (http://www.uso.org) on the printed materials;

C. the materials must be printed in their entirety without modification, reformatting, adaptation, or adjustment; and

D. if you combine the materials with other hard copy materials, you must clearly designate which portion is the USO’s material.

No electronic copies are permitted. If you share any printed materials with others, you agree to inform each person with whom you share such materials as to these Terms of Use, and each such person must agree to adhere to these Terms of Use. Failure to observe these conditions will immediately terminate this permission, and may infringe the copyrights, trademarks, and/or other intellectual property rights of the USO and/or our licensors and affiliates.

Notwithstanding anything to the contrary in these Terms of Use, no photographs, videos, images, messages of support, stories, or personal testimonials on the USO Websites may be copied, reproduced, appropriated, or otherwise used in any manner without the express, written consent of the USO.

Sponsors

The USO may wish to acknowledge particular persons and companies who have made donations or sponsorships in support of our Mission. Such acknowledgement may be in the form of recognition on the USO Websites by use of such persons’ or companies’ own names or trademarks and/or by hypertext links to such persons’ or companies’ own websites. However, the USO does not solicit or allow the purchase or use of advertisements or commercial endorsements on the USO Websites by any person or business (including, but not limited to, our sponsors and donors).

If you decide to click on the links to any of our sponsors’ websites, or if you otherwise engage in any correspondence or business dealings with, or purchase any products or services from, any of our sponsors, you do so of your own volition, and you agree that the USO is not responsible or liable for any loss or damages of any type sustained as a result of any such dealings or as a result of the acknowledgement of, or links to, such sponsors in conjunction with the USO Websites.

The USO Websites may display hypertext links to the webpages of other individuals, businesses, organizations, products, or services. Certain public forums within the USO Websites, such as blogs, social media, and message boards, may also allow users to post links to third-party webpages. Such links are supplied only for online interactive purposes. The content provided in such links is in no way endorsed, offered, or guaranteed by the USO.

The inclusion of a hypertext link to the USO Websites on another webpage is permitted only in accordance with, and is subject to, the following conditions:

A. the link must be an active, text-only link, or approved banner or artwork provided by the USO, which is clearly marked “USO”;

B. the webpage containing the link to the USO Websites may not use any of the USO Marks without our prior written approval;

C. the link, when activated by a user, must display the USO’s homepage (http://www.uso.org) in full-screen, and not within a “frame” on the linked website;

D. the appearance, position, and other aspects of the link may not be such as to disparage the USO or its programs, or as to damage or dilute the goodwill associated with the USO name and the USO Marks;

E. the appearance, position, and other aspects of the link may not be such as to create the false appearance that an entity other than the USO is associated with, benefitting, or sponsored by USO;

F. the link may not be associated with the sale of any products or services, or the promotion of any lottery, raffle, sweepstakes, or other games of chance benefiting the USO;

G. the link may not appear on pages including content which the USO, in our sole discretion, finds to be objectionable, or which includes obscene, pornographic, violent, intolerant, tasteless, denigrating, or sexually-oriented content or materials; and

H. the USO reserves the right to revoke our consent to the link at any time, in our sole discretion, by amending these Terms of Use.

All other hypertext links to the USO Websites must be approved in writing by the USO. Inquiries may be directed to USODigital@uso.org.

Use of a hypertext link to the USO Websites on another webpage shall not create, indicate, or imply any endorsement, approval, sponsorship, affiliation, or recommendation by the USO of any of the individuals, companies, entities, organizations, products, and/or services associated with the webpage. This permission to link is provided without warranties of any kind, express or implied, including, without limitation, warranties of title of non-infringement.

The USO reserves the right to take action against any use of its federally registered service marks, trademarks, and trade names, or any links to the USO Websites that do not conform to the conditions herein, or that infringe any intellectual property or other rights of the USO.

Please note that accessing any other webpage linked to or from the USO Websites is done at your own risk. The USO has not reviewed and is not responsible for the content of any third-party webpages linked to or from the USO Websites, and does not make any representations regarding the content or accuracy of the materials on such third-party webpages. The USO is not responsible for the information, materials, or content contained at any webpage linked to or from the USO Websites.

General Indemnification

You agree that you will indemnify, defend, and hold harmless the USO, our officers, directors, employees, volunteers, licensors, affiliates, and suppliers from all claims arising out of or related to your access or use of, or your inability to access or use, the USO Websites, including any information or material viewed or downloaded from the USO Websites, or any other webpages to which they are linked. If your use of any content or materials from the USO Websites results in the need to service or repair any equipment or data, you agree to assume any and all costs thereof.

Limitation of Liability

In no event and under no circumstances shall the USO, the contributors of information to the USO Websites, our sponsors, licensors, affiliates, or authorized representatives be liable to you or any third party for special, incidental, punitive, or consequential damages (including, but not limited to, any loss of profits, revenue, savings, or data) arising out of your (or any authorized user’s) use or inability to use the USO Websites, or your (or any authorized user’s) reliance or use of information, content, materials, services, or products provided on or through the USO Websites, or that result from any mistakes, omissions, interruptions, deletions of files, or other data loss, errors, defects, delays in operation, service, or transmission, or any failure of performance of the USO Websites, even if we, or any of our authorized representatives, have been advised of the possibility of such damage, and even if the remedies stated in these Terms of Use fail of their essential purpose.

Some states do not allow certain limitations or exclusions of liability for incidental or consequential damages. Accordingly, the above limitation or exclusion of liability may not apply to you.

Accuracy of Materials on USO Websites

You acknowledge that the materials on the USO Websites are provided “as is” for general information only, and without warranties of any kind. The USO does not recommend, endorse, or make any warranties or representations of any kind with regard to the accuracy, completeness, timeliness, quality, efficacy, or non-infringement of any of the content, materials, programs, or other information provided on the USO Websites or by the companies or organizations linked to or referred to in the USO Websites.

In particular situations, the USO may permit third parties to provide testimonials and information, and in some instances, to create personal home pages for fundraising purposes in furtherance of our Mission. The USO also may, from time-to-time, post articles and other information provided by third parties that might be of interest or benefit to our users. You acknowledge that the opinions and recommendations of third parties contained on the USO Websites are not necessarily those of the USO or endorsed by the USO.

Disclaimer of Warranties

THE USO WEBSITES (INCLUDING, WITHOUT LIMITATION, ALL INFORMATION, CONTENT, MATERIALS, SERVICES, AND PRODUCTS CONTAINED THEREIN) ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS,” WITHOUT WARRANTY OF ANY KIND, AND THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT IS WITH YOU.

THE USO MAKES NO REPRESENTATIONS, WARRANTIES, OR GUARANTEES ABOUT: THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, OR ACCURACY OF THE USO WEBSITES OR THE INFORMATION, CONTENT, MATERIALS, SERVICES, OR PRODUCTS AVAILABLE ON OR THROUGH THE USO WEBSITES; ERRORS OR OMISSIONS THAT MAY BE CONTAINED IN THE USO WEBSITES OR THE INFORMATION, CONTENT, MATERIALS, SERVICES, OR PRODUCTS AVAILABLE ON OR THROUGH THE USO WEBSITES; OR THAT THE USO WEBSITES, THE INFORMATION, CONTENT, MATERIALS, SERVICES, OR PRODUCTS AVAILABLE ON OR THROUGH THE USO WEBSITES, OR THE SERVER THAT MAKES EACH OF THESE AVAILABLE, IS FREE OF VIRUSES, WORMS, TROJAN HORSES, OR OTHER HARMFUL ELEMENTS AND WILL CONTINUOUSLY OPERATE OR BE ERROR-FREE OR THAT ANY PROBLEMS WILL BE CORRECTED. FURTHER, THE USO DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF, OR THE RESULTS OF THE USE OF, THE USO WEBSITES EITHER IN TERMS OF THEIR COMPATABILITY WITH HARDWARE OR OTHER SOFTWARE, THEIR RELIABILITY, CURRENTNESS, OR OTHERWISE. ALL SUCH WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED. YOU RELY ON THE USO WEBSITES SOLELY AT YOUR OWN RISK.

THE USO HEREBY EXPRESSLY DISCLAIMS ALL CONDITIONS, WARRANTIES, REPRESENTATIONS, OR ENDORSEMENTS, EXPRESS OR IMPLIED, WITH RESPECT TO THE USO WEBSITES AND THE INFORMATION, CONTENT, MATERIALS, SERVICES, OR PRODUCTS AVAILABLE ON OR THROUGH THE USO WEBSITES, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED CONDITIONS, REPRESENTATIONS, OR WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, COURSE OF DEALINGS, USAGE OF TRADE, INACCURACY IN CONTENT CAUSED BY OUR FAILURE TO PERFORM WITH REASONABLE CARE, QUIET ENJOYMENT, AND NON-INFRINGEMENT, AND ALL OTHER WARRANTIES, REPRESENTATIONS, AND CONDITIONS THAT MAY BE IMPLIED BY STATUTE.

Some states do not allow certain exclusion of implied warranties. Accordingly, the above exclusions with respect to implied warranties may not apply to you.

The USO Websites are managed in the state of Virginia, United States of America. The USO makes no representation that the USO Websites, or the information, content, materials, services, or products found through the USO Websites, is appropriate or available for use in all geographic locations, and accessing the USO Websites from territories where the content of the USO Websites is illegal is expressly prohibited. If you view the USO Websites from any country other than the United States of America, you acknowledge that you are doing so on your own initiative and you are solely responsible for compliance with all applicable laws.

Services on USO Websites

Services.
In furtherance of our Mission, the USO may offer certain services or features on the USO Websites (including, but not limited to, message boards, videos, blogs, chatrooms, public forums, personal home pages, online donation pages, shopping carts, calendars and toolkits) (collectively, the “Services”). The following conditions under these Terms of Use apply to your ability to use the Services provided on the USO Websites. The USO will allow you to use these Services free of charge on the express condition that you accept and adhere to these Terms of Use, and only for as long as your use of the Services are helping the USO to achieve our Mission.

Message Boards & Other Public Forums.
While the Services on the USO Websites, you may participate in certain message boards, social media, blogs, chatrooms, instant messaging, and other public forums. Your participation in these public forums is voluntary; however by deciding to post, send a message, comment on a blog, or otherwise participate in any public forum, you acknowledge and agree that any information or content that you provide may be viewed by the general public, and shall not be treated as private or confidential. You further agree that the USO may use the posted content in any way that it deems necessary or appropriate. The USO reserves the right to edit or abridge content for any reason, and to edit, remove, or decline to post any content contributed by you or others. The USO cannot and does not guarantee that it will post all content submitted, or that such content will not be offensive, defamatory, or objectionable. Although the USO reserves the right to delete any post for any reason, with or without notice, the USO has no duty to remove content that you personally may find objectionable or offensive. The USO does not control in real time the content submitted through the Services on the USO Websites. Accordingly, the USO does not guarantee the accuracy, integrity, or quality of such information. In addition to other disclaimers found in these Terms of Use, the USO does not endorse or make any warranties or representations with regard to the accuracy, completeness, or timeliness of any content posted on any message board or other public forum on the USO Websites.

Personal Home Page.
While using the USO Websites, you may be offered access to webpage development tools and the use of a fundraising space online that can be personalized with your own content to create a personal webpage (a “Personal Home Page”). Your Personal Home Page may include various features, such as a personal story page, photographs, a link to donate, a donation goal, a personal URL at uso.org (or such other sub-domain or URL as may be designated by the USO), and a guest book. In addition to these Terms of Use, your use of your Personal Home Page and related Services may require your agreement and compliance with supplemental terms at the time that you register for a Personal Home Page.

Posted Content.
You may post messages of support, stories, testimonials, text, photographs, videos, or other content on the USO Websites. Any content submitted to the USO through the USO Websites, third-party webpages, or advertisements, will be treated as non-confidential and non-proprietary, and you authorize the USO and our affiliates and licensees, without compensation to you or any third parties, to edit, copy, reproduce, incorporate, license, distribute, publicly display, or otherwise use the same, or any portions, reproductions, derivations, or versions thereof, throughout the world in any format or media (now known or hereafter invented, including, but not limited to, radio, television, home video/DVD, merchandising, online internet, and mobile services), in any manner, an unlimited number of times, in perpetuity, with or without charge or cost to end users or other third parties. To the extent permitted under applicable law, you waive and release and covenant not to assert any rights that you may have in any content posted by you.

By posting content on the USO Websites, you represent to the USO that you own or have the right to use and permit the USO to use such content in the manner stated above. By way of example and not limitation, if you submit a photograph of yourself with others, you need to first secure permission or a release from the other people featured in the photograph to use their images on the USO Websites, and you need to be the owner or licensee of the copyright in the photograph. You agree not to post any photographs or text that belongs to any person other than yourself or that includes the name, voice, or likeness of any person other than yourself, unless you first get permission to do so from that person. If you identify yourself by name or submit a photograph or audio or video recording of yourself to the USO Websites, you further authorize the USO and our affiliates and licensees (without compensation to you or others) to reproduce, print, publish, and disseminate in any format or media (whether now known or hereafter created) your name, voice, and likenesses in furtherance of the USO’s Mission throughout the world, and any such consent cannot be withdrawn for any reason.

Availability of Services.
The USO reserves the right to establish general practices and limits concerning user accounts and the Services on the USO Websites at any time. The USO may amend such practices and limits at our sole discretion, including, without limitation, the maximum amount of time that your or any third-party’s information, photographs, or other content will be retained, and the maximum amount of space that will be allocated on the USO’s servers on your behalf. Without limiting the foregoing, you agree that the USO shall have no liability for the deletion or failure to deliver any information, photographs, or other content, provided by you anywhere on the USO Websites, regardless of whether such deletion or failure was due to the established practices or limits of the Services or was a result of error, intentional misconduct, or negligence of the USO. You agree that the USO shall not be liable to you or to any third party for any such modification, suspension, or discontinuance of the Services.

Online Donations & Purchases.
In order to make an online donation or purchase from the USO, you must provide certain contact and payment information, such as your name, billing address, credit or debit card number, and email address. By submitting information to the USO in any manner, you represent that all such information is true, accurate, current, and complete, and that you have the lawful right to give such information to the USO for use in processing your online donations or purchases through the USO Websites. In order to make an online donation or purchase from the USO using one of the payment methods displayed on the USO Websites (e.g., Visa, MasterCard, Discover, American Express, etc.), you must be 18 years of age or older. By using any of the USO Websites’ payment methods, you assert that you have the legal authority to direct USO or our authorized vendors to collect any payments from the payment method tendered, and to use the USO Websites in accordance with these Terms of Use. Billing to your selected payment method occurs at the time of donation or purchase, or shortly thereafter. You are responsible for all charges incurred by your use of the USO Websites, and you expressly authorize the USO to charge your selected method of payment for any donations submitted online via the USO Websites or for any outstanding payments due to the USO.

Services Indemnification.
IN ADDITION TO THE GENERAL INDEMNIFICATION OUTLINED UNDER THESE TERMS OF USE, YOU AGREE TO INDEMNIFY AND HOLD THE USO AND OUR OFFICERS, DIRECTORS, EMPLOYEES, VOLUNTEERS, AFFILIATES, LICENSORS, AND SUPPLIERS HARMLESS FROM AND AGAINST ANY LAWSUIT, CLAIM, DAMAGES, LIABILITY, OR EXPENSE (INCLUDING REASONABLE ATTORNEYS’ FEES) INCURRED BY THE USO AND/OR OUR OFFICERS, DIRECTORS, EMPLOYEES, VOLUNTEERS, AFFILIATES, LICENSORS, AND SUPPLIERS PERTAINING TO THE USO’S USE OF THE INFORMATION AND CONTENT PROVIDED BY YOU IN CONNECTION WITH YOUR USE OF THE SERVICES, YOUR FAILURE TO ABIDE BY THE ACCEPTABLE USE POLICY (SET FORTH BELOW), YOUR WILLFUL MIDSCONDUCT OR GROSS NEGLIGENCE, OR ANY PATENT, COPYRIGHT, TRADEMARK, OR OTHER INTELLECTUAL PROPERTY RIGHT OR RIGHT OF PUBLICITY OR PRIVACY OF ANY THIRD PARTY THAT RELATES TO ANY INFORMATION, IMAGE, VOICE, NAME, OR OTHER CONTENT PROVIDED BY YOU IN CONECTION WITH THE SERVICES, EVEN IF ANY SUCH CLAIMS, DAMAGES, LIABILITY, OR EXPENSE ARE BASED, IN WHOLE OR IN PART, ON THE USO’S OWN NEGLIGENCE. IN NO EVENT SHALL THE USO’S AGGREGATE AND COMPLETE LIABILITY TO YOU AND ANY THIRD PARTY IN CONNECTION WITH ANY AND ALL OF THE SERVICES PROVIDED VIA THE USO WEBSITES, HOWEVER ARISING, EXCEED A MAXIMUM OF $100.00.

Acceptable Use Policy for USO Websites
 & Services

You agree that you will not use, nor allow or authorize any third party to use, the USO Websites and the Services therein to take any actions that: (A.) infringe on any third party’s copyright, trademark, trade secret, patent, or other proprietary rights or rights of publicity or privacy; (B.) violate any applicable law, statute, regulation, or ordinance; (C.) are defamatory, trade libelous, threatening, harassing, invasive of privacy, abusive, discriminatory based on race, color, ethnicity, gender, sex, sexual orientation, religion, age, or disability, pornographic, or obscene; (D.) interfere with or disrupt any equipment or Services on the USO’s or our licensors’ or suppliers’ infrastructure; (E.) spread computer viruses, Trojan horses, worms, or other similarly harmful malware or programs; (F.) generate or disseminate “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or other deceptive online marketing practices, or any unsolicited bulk email or unsolicited commercial email, in any manner that violates the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM) Act of 2003; (G.) encourage conduct that may constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international laws or regulations; (H.) involve unauthorized access to any machine or device accessible via the USO Websites or Services; (I.) interfere with the USO Websites or any networks or servers connected to the USO Websites or disobey any requirements, procedures, or policies of networks connected to the USO Websites, or attempt to breach the security of or disrupt Internet communications on the USO Websites (including, but not limited to, accessing data or logging into a server or account without authorization); (J.) impersonate any person or entity, including, but not limited to, one of the USO’s directors, officers, employees, or volunteers, or falsely state or otherwise misrepresent your affiliation with a person or entity; (K.) collect or store personal data about other account users or attempt to gain access to other account users’ accounts or otherwise mine information about other account users or the USO Websites; (L.) execute any form of network monitoring or run a network analyzer or packet sniffer or other technology to intercept, decode, mine, or display any packets used to communicate between the USO Websites’ servers or any data not intended for you; (M.) attempt to circumvent authentication or security of any content, host, network, or account (i.e., “cracking”) on or from the USO Websites; or (N.) are detrimental to the USO’s public image, goodwill, reputation, or Mission, or otherwise not in furtherance of our Mission.

In addition, you agree that you will not: (A.) modify, enhance, or prepare derivative works based on any of the USO’s or our licensors’ or suppliers’ content, software, or infrastructure, (B.) decompile, decode, unlock, attempt to discover the source code of, or otherwise reverse engineer, any of the USO’s or our licensors’ or suppliers’ software or infrastructure, or (C.) sublicense, sell, rent, lease, transfer, assign, or convey any rights under these Terms of Use to any third party, or otherwise commercially exploit or profit from the information or content of the USO Websites (or any part or portion thereof). You further agree that you will not assist, enable, or permit any third party to, directly or indirectly, in undertaking any of the above actions.

IMPROPER USE OF THE USO WEBSITES MAY RESULT IN CIVIL AND CRIMINAL LIABILITIES.

Term & Termination

These Terms of Use are effective from the date that you first use the USO Websites, and they shall continue in effect until terminated in accordance with these Terms of Use.

The USO may terminate your access to the USO Websites and the Services therein at any time for any reason. Cause for such termination shall include, but not be limited to: (A.) breaches or violations of these Terms of Use; (B.) requests by law enforcement or other government agencies; (C.) a request by you to deactivate or delete your account; (D.) discontinuance or material modification to the Services (or any part thereof); (E.) unexpected technical or security issues or problems; (F.) extended periods of inactivity; (G.) fraudulent or illegal activities performed by you or on your behalf in connection with the Services or the USO Websites; (H.) discontinuance of the Services as a whole; (I.) a statement by you that you no longer agree to these Terms of Use, or a statement by you otherwise requesting termination of your access to the Services; (J.) culmination of the USO fundraising event or program in which you are participating; and/or (K.) any other reason reasonably considered by the USO to be in our organization’s best interest.

In addition, your access to the USO Websites and the Services therein will terminate automatically if you fail to adhere to any provision of these Terms of Use. You agree that any deactivation or deletion of your account and/or your access to the USO Websites or the Services may be effected without notice, and you acknowledge and agree that the USO may immediately deactivate or delete your account and all related information and content in your account and/or block any access to such information or content by you or other third parties. The USO shall not be required to return or provide copies of any information or content in your account to you upon deactivation or deletion.

You further agree that the USO shall not be liable to any third party for any termination of your access to the USO Websites or Services.

Upon termination, the USO will have no further obligation or responsibility to you with respect to the Services terminated, and you will have no further obligation or responsibility to the USO with respect to the Services terminated or the USO Websites; provided, however, the foregoing statement does not apply to any liability, responsibility, or obligation of either party existing or arising prior to the effective date of termination. Your obligations under these Terms of Use (such as indemnification) shall survive the termination of your access to the USO Websites or the Services.

Deactivation of USO Websites

We reserve the right to modify or discontinue, temporarily or permanently, the USO Websites, or any part thereof, at any time, with or without notice to you. You agree that we shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the USO Websites, or any part thereof. Nothing in these Terms of Use shall be interpreted to require the USO to maintain and support the USO Websites, or any part thereof, during the term of these Terms of Use.

Notice of Claims of Intellectual Property Violations

The content of the USO Websites may include photographs, videos, messages of support, stories, testimonials, letters, trademarks, logos, slogans, and other content uploaded or submitted by third parties or otherwise received from third parties. The USO does not allow the use of content on the USO Websites that infringes on the copyright, trademark, other intellectual property rights, or the rights of publicity of others, and the USO will remove any such content if properly notified of such violation pursuant to the process outlined below in these Terms of Use. If you believe that any of the content on the USO Websites infringes your copyright, trademark, other intellectual property rights, or your rights of publicity, please contact the USO’s Director of Brand and Creative Services using the contact information provided below, and provide the following information:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  2. Identification of the copyrighted work or trademark or publicity right claimed to have been infringed, or, if you believe that multiple works, trademarks, or publicity rights have been infringed on the USO Websites, a representative list of such works, trademarks, or publicity rights.
  3. Identification of the content that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and a description reasonably sufficient to permit the USO to locate the content.
  4. Information reasonably sufficient to permit the USO to contact you, including an email address and/or mailing address, and telephone number.
  5. A statement that you have a good faith belief that use of the content in the manner complained of is not authorized by the owner, its agent, or the law.
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

The USO’s agent for the notice of any claim of infringement of any copyright or trademark or right of publicity is the Director of Brand and Creative Services, who can be reached, as follows:

By postal mail:

USO
2111 Wilson Boulevard, Suite 1200
Arlington, VA 22201

Please submit all of the information outlined above. It will take the USO longer to process your notice if any of the above information is not provided, and in some cases, we may not be able to process your notice.

Privacy

The USO understands that users of the USO Websites may be concerned about the information that they provide or that may be generated from their use of the USO Websites, and about how the USO may use such information. The USO is committed to protecting the privacy of users of the USO Websites. Our Privacy Policy governs the collection, use, retention, and disclosure of personally identifiable information gathered from the USO Websites. Click here to review our Privacy Policy.

Equitable Remedies

You agree that, if the provisions of these Terms of Use are not specifically enforced, the USO will be irreparably damaged, and therefore, you agree that we shall be entitled, without bond, other security, or proof of damages, to appropriate equitable remedies with respect to any breach(es) of these Terms of Use, in addition to any other available remedies.

Governing Law; Venue; Statute of Limitations

These Terms of Use are governed by the laws of the District of Columbia, without regard to conflict of laws, rules, or similar principals, and the applicable laws, regulations, and treaties of the United States of America. Any action arising out of any dispute with respect to these Terms of Use shall be brought exclusively in a court of competent jurisdiction within the District of Columbia. You agree that the statute of limitations for any claim against the USO shall be brought within one (1) year from when the claim arose, and any claims not brought within such period of time shall be deemed waived.

Dispute Resolution

In the event of any dispute arising out of these Terms of Use, you and the USO each agree to use good faith efforts to resolve the differences amicably. In the event those efforts are unsuccessful, you and the USO agree not to commence litigation until attempting to resolve our dispute through mediation. Either you or the USO may initiate the mediation process with thirty (30) days’ prior written notice to the other. The dispute shall be submitted to mediation in the District of Columbia. Costs of mediation shall be borne equally by both you and the USO. Mediation of the dispute shall be completed within fifteen (15) days of commencement, unless you and the USO agree to extend the time by mutual agreement or unless the mediator declares you and the USO to be at an impasse. Notwithstanding the above, in the event that the USO believes that immediate injunctive relief is required to protect our rights, the USO may invoke the immediate powers of the appropriate court of law without the requirement to first mediate the dispute.

Severability

If any provision of these Terms of Use is held to be illegal, invalid, or unenforceable, then that provision shall be fully severable from these Terms of Use and shall not affect the legality, validity, or enforceability of the remaining provisions of these Terms of Use.

No Waiver

Failure by us to enforce any particular term of these Terms of Use shall not be construed as a waiver of any of our rights hereunder.

Entire Agreement

These Terms of Use (and each supplemental agreement referenced in or referencing these Terms of Use found on the USO Websites) constitutes the entire agreement between you and the USO with respect to the USO Websites and the Services.

Contact Information

If you have any questions regarding these Terms of Use, please contact the USO by:

Email: info@uso.org
Telephone: 703-908-6400
Postal Mail: USO
Attention: Donor Services
2111 Wilson Boulevard, Suite 1200
Arlington, VA 22201

LAST UPDATED: February 1st 2016