- About Us
The USO strengthens America’s military service members by keeping them connected to family, home and country, throughout their service to the nation.
Since 1941, the USO has been the nation’s leading organization to serve the men and women in the U.S. military, and their families, throughout their time in uniform. From the moment they join, through their assignments and deployments, and as they transition back to their communities, the USO is always by their side.
Today’s USO continuously adapts to the needs of our men and women in uniform and their families, so they can focus on their very important mission. We operate USO centers at or near military installations across the United States and throughout the world, including in combat zones, and even un-staffed USO service sites in places too dangerous for anyone but combat troops to occupy.
USO airport centers throughout the country offer around-the clock hospitality for traveling service members and their families. Our trademark USO tours bring America and its celebrities to service members who are assigned far from home, to entertain them and convey the support of the nation. And our many specialized programs offer a continuum of support to service members throughout their journey of service, from the first time they don the uniform until the last time they take it off.
The USO is not part of the federal government. A congressionally chartered, private organization, the USO relies on the generosity of individuals, organizations and corporations to support its activities, and is powered by a family of volunteers to accomplish our mission of connection.
Just prior to the onset of America’s involvement in World War II, President Franklin D. Roosevelt sought to unite several service associations into one organization to lift the morale of our military and nourish support on the home front. Those entities – the Salvation Army, Young Men’s Christian Association, Young Women’s Christian Association, National Catholic Community Services, National Travelers Aid Association and the National Jewish Welfare Board - became the United Service Organizations or, the USO.
Today, the USO has continued to support our nation’s military and their families for over seven decades as they defend our country and its freedoms. By providing support to our servicemen and women as they perform their most challenging duties around the world, our credo is to be always by their side.
The reach of the USO’s more than 250 centers extends to countries on every continent, operated by thousands of staff and volunteers whose goals are to match our service members’ vigilance and provide best-in-class service to those who sacrifice so much for America.
Led by CEO & President Dr. J.D. Crouch II, the USO’s staff and thousands of dedicated volunteers operate more than 250 centers worldwide. This team, along with the USO Board of Governors, brings knowledge and expertise essential to the USO’s ability to deliver high-quality programs and services to our men and women in uniform, wherever they serve.
- Dr. J.D. Crouch II, CEO & President
- Tammy L. Heiser, Senior Vice President, Human Resources
- Virginia H. Johnson, Senior Vice President, Government Relations and External Affairs
- Christopher Plamp, Senior Vice President, Operations, Programs, and Entertainment
- Alan J. Reyes, Chief Operating Officer
- Kristine M. Shumack, Chief Financial Officer
- Gary Cole, Regional President, USO Central Region
- Bob Kurkjian, Regional President, USO West Region
- Rebecca Parkes, Regional President, USO Northeast Region
- Alison Ruble, Regional President, USO Midwest Region
- Jim Whaley, Regional President, USO Southeast
- Lisa Marie Riggins, Executive Director, USO Metropolitan Washington-Baltimore
- USO Board of Governors
USO Congressional Caucus
The USO Congressional Caucus was formed in 2003 to enhance the outreach efforts of the American people to members of the U.S. Armed Forces and their families, providing a critical link between military service members and their elected representatives. The bipartisan and bicameral caucus brings together members of the U.S. Senate and U.S. House of Representatives who share an interest in supporting and improving the lives of our nation’s military service members and their families. The USO Congressional Caucus unites leaders in Congress to strengthen the bridge that bolsters America’s military service members by keeping them connected to family, home and country.
The USO Congressional Caucus is led by the Chairman and Ranking Member of the U.S. Senate and U.S. House Armed Services Committees. Co-Chairs include Senator Jack Reed (D-RI), Senator James Inhofe (R-OK), Representative Adam Smith (D-WA) and Representative Mike D. Rogers (R-AL).
More from the USO
Sep 24, 2021
Amidst Immense Loss, Gold Star Spouses Can Lean on USO Delaware
The death of a service member in the line of duty can be an incredibly difficult and emotional time for the military families who are notified back home. But for Gold Star Spouses and their military family members, USO Delaware has created a network of support to help them through the process.
Sep 22, 2021
‘Miles Apart But Still in My Heart’: USO Supporter Crafts Cards for Service Members and Military Families
Americans have been mailing cards to members of the U.S. military for decades, hoping to lift the spirits of those serving our country away from home. But USO supporter Sharon Ware takes a different approach ¬– she shows her love for our nation’s military not by mailing cards, but by making them by hand and sharing them with the USO.