By Joseph Andrew Lee
Like every Saturday morning, Kathy Smith expected a phone call from her Army veteran son.
But on this Saturday in 2012, it was a call from someone else.
“Corey Jon Smith, what did you do? Oh my God kid! What did you do?” she recalls shouting aloud from her bathroom before gathering the family at her oldest son Travis’ house to share the tragic news.
Their beloved Corey, her youngest child who had struggled with post-traumatic stress for years after serving in Iraq and who was close to graduating with a psychology degree with the intention of helping others going through similar problems, had committed suicide at his home in Anchorage, Alaska.
“You know what, God,” she recalled saying, “I absolutely do not agree with this plan. I don’t like this plan and I don’t agree with it.
“But I believe in you and I trust you, and I’m trusting that you’re going to take care of us now, because we have to get to Anchorage.”
Kathy said the family had recently spent the last of its savings on her nursing school tuition and were trying to figure out how to get gas and food for the week. There were no funds to get to Anchorage.
“When I told you they were the answer to a prayer, I wasn’t kidding. They answered our prayers to a ‘T.’ There’s not a day that goes by that we don’t think of the people at TAPS and the USO.”
On Dec. 29, 2012, TAPS (Tragedy Assistance Program for Survivors) received a call from a friend who lived near the Smith family in Big Lake, Minnesota, explaining the Smiths’ need to get to Anchorage quickly to comfort their 26-year-old now-widowed daughter-in-law and 3-year-old granddaughter.
TAPS moved quickly to make that happen. The only available flight plan included an overnight layover in Seattle, which meant asking the USO to act as a concierge for the family. Within days, the Smiths were on their way to Alaska, arriving at Seattle-Tacoma International Airport just as the ball was dropping to start 2013 in New York City.
“We were so exhausted,” Tim Smith said. “In a situation like that, you wouldn’t know what you want if you wanted it, your brain is so scrambled and confused — kind of just hanging in limbo.”
USO SeaTac then-Director Bill Baker greeted them and guided them to the USO, where they stayed until their 6 a.m. flight.
“It was a heartbreaking week to say the least,” Baker said in 2015. “My volunteers did an amazing job taking care of them and made them feel so comfortable and welcome when they asked if they could stay in the USO instead of a hotel so they could be closer to military troops.”
With an early flight and Kathy nursing a broken foot from dropping her laptop bag on it that day, they decided staying at the USO was the most convenient decision.
“I remember we went to bed at about 1:30 or 2 a.m. but the gentleman on duty at the USO said he had an alarm set for us, and that he and another woman would be up all night to look over us” Kathy Smith said. “I know for a fact that they were because I saw them come in and check on us. I couldn’t sleep, so I watched her pull the covers up over my daughter.”
The Smiths made it to Anchorage for the funeral proceedings and back to their home outside Minneapolis without further incident, all the while being watched over by TAPS and USO volunteers.
“Throughout the whole time we would get calls from TAPS asking us if we needed anything or if we forgot anything,” Kathy Smith said. “They called to make sure we got to the USO safely and we got calls shortly after we arrived. Every step of the way they made sure that we weren’t stranded anywhere at any point in time.
“In that moment and in so many others, USO volunteers made a grieving family feel more comfortable and gave them such care during a very difficult time,” said Bonnie Carroll, President and Founder of TAPS.
“It’s the perfect example of why and how our organizations rely on each other to care for military families during their most difficult moments.”
Smith’s sister Autum set up a peer support foundation to memorialize Corey by connecting veterans with each other and by connecting the families dealing with the aftermath of PTSD-related suicides. Corey believed in “Faith, Family, Friends, and Freedom,“ but at his heart he was an adventure-seeker who believed in the brotherhood of one soldier to another. The Smiths believe the key is to facilitate outdoor adventures and activities where veterans and families can meet and connect.
“I miss him very much,” Kathy Smith said. “But there are still Saturdays when I wake up thinking Corey’s going to call today.”
This story originally appeared in the Winter 2015-2016 issue of On Patrol, the magazine of the USO, and on USO.org in 2015.
It has been updated in 2019 for style, accuracy and brevity.
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